Eldis, when support matters
Globally recognized technology companies looking to accelerate development projects turn to Eldis for high quality Technical Support services.
We offer a comprehensive support service:
– Chipset selection assistance.
– System hardware Architecture and High speed design assistance and review.
– Schematics and layout reviews.
– SDK and software support.
– Assistance with bring-up plans.
– Remote and on-site support.
Expertise with Proven Processes
Eldis employs talented engineers, supported by an experienced, customer-focused System Architect and project managers who follow our proven support process in delivering the highest quality solutions. Eldis’s combination of a skilled team and a proven project development process, results in the delivery of products that are in scope, on time, and within budget parameters.
Silver Pack (Basic)
- 20 Annual support hours
- Basic CPS portal support*
- DocSafe management
- Pre and post release support
Gold Pack (Extended)
- 75 Annual support hours
* Options for additional 10 hours block purchase - Full CPS portal support**
- DocSafe management
- Architectural and assistance in peripheral chipset selection
- Pre and post release support
Platinum Pack (Comprehensive)
- 120 Annual support hours
* Options for additional 10 hours block purchase - Full CPS portal support**
- DocSafe management
- Architectural and assistance in peripheral chipset selection
- Pre and post release support
- Schematics and layout review
- Conference call when required
- Onsite support (Optional)